How can we help?

Can I get financing through Driveway?
After you select a vehicle, you can apply for financing in real time with our Driveway lending partners.
How do I buy a new car online?
Pick the new car you love, then follow our simple, 4-step car purchase process right on our site.
What is the purpose of a pre-qualification?
Pre-qualifying helps you narrow down your car search by getting a ballpark figure of how much money you can afford to borrow for a car loan.
How do I trade in my old vehicle?
You can add your trade-in once you start the checkout process. By providing your current vehicle’s information we can give you an instant trade-in value that will be applied to your new car purchase.

Can I buy a car from Driveway with financing from my bank or credit union?
Yes! If the car you’re buying is 12+ years old or has 150,000+ miles, you can check out online using the Cash Payment option.
What warranty does Driveway offer on its vehicles?
Pre-owned cars available for purchase with Driveway may qualify for a 60-day/3,000-mile guarantee if the vehicle has less than 80,000 miles.
Does a pre-qualification hurt my credit?
There is no impact to your score with a pre-qualification. Before you get started, we recommend checking your credit score for free.
Where is my vehicle being serviced?
A Driveway valet takes your vehicle to one of the many authorized service centers in our network based on location, availability, and your car's make and model.