Where’s my car coming from?
Why are the fees different on new cars versus used cars?
What if I can't find a vehicle that meets my needs?
How do I buy a new car online?
Where can you deliver my new car?
Is there a guarantee on new cars?
Can I lease a new car?
What if the vehicle I am interested in becomes unavailable?
What if I have questions during the process?
Does Driveway require a deposit to purchase a vehicle?
Can I find out if any deals or special offers apply to the new vehicle I selected?
Can I request photos of a new vehicle?
Can I get financing through Driveway?
Can I finance an older car?
Can I buy a car from Driveway with financing from my bank or credit union?
What are the terms of the 7-day money back guarantee?
What care and protection plans does Driveway offer for my new car?
How do I sign the paperwork for my new car purchase?
How do I register my vehicle and get new plates?
How long does it take to get my car registered?
Can I negotiate a better price for the vehicle I want to order?
If I pay cash for my car, when will I get my title?
I picked out a great car, but something about my order has changed. Why?
How long will my delivery take?
How do I schedule a delivery time for my car?
What if I need to reschedule my delivery?
How do I track the status of my vehicle while it's being shipped to me?
What if I want my car delivered somewhere besides my home or place of work?
What is My Driveway?
How do I change my password?
Oops, I forgot my password. What should I do?
How do I save a vehicle to my Favorites?
Why is the vehicle I favorited now showing up as pending or unavailable?
How can I check my order status?
Everything you need to know about buying, selling, and maintaining your car.
Business Hours: Mon–Sun 5am – 9pm PT