Driveway Finance
Driveway Finance (DFC) & My Driveway
How can I make a payment?
At what point will I be charged a late fee?
How do I set up recurring payments?
Can I skip a payment?
How do I change my payment due date?
If my scheduled payment does not clear when processed, will the transaction be attempted again?
How do I update my personal information?
May I refinance my contract?
How do I request a payoff quote?
How can I view my payment history?
What is My Driveway?
How do I change my password?
Oops, I forgot my password. What should I do?
The credit bureaus received incorrect information about my account. How do I submit a dispute?
Why should I link my Driveway Finance Corporation (DFC) loan account to My Driveway?
How do I connect my Driveway Finance Corporation (DFC) loan account to My Driveway?
What information do I need to link my Driveway Finance Corporation (DFC) loan account to My Driveway?
What if I don’t know my Driveway Finance Corporation (DFC) loan account number?
I'm having trouble linking my accounts. What should I do?
What happens if I enter incorrect information while linking my account?
Is my information secure during the account linking process?
I have multiple Driveway Finance Corporation (DFC) loans. What should I do?
Will linking my accounts affect my loan terms or payments?
Can I make payments through My Driveway after linking my Driveway Finance Corporation (DFC) loan?
What should I do if my loan isn’t showing up in My Driveway after I link my accounts?
What happens if I don’t link my Driveway Finance Corporation (DFC) loan account to My Driveway?
What's the deadline for me to connect my accounts?
Could I have multiple My Driveway accounts linked to my loan?
I no longer have access to the email address I used to set up my account on My Driveway. What do I do?
My phone number has changed since I set up my account on My Driveway so I can't get a multi-factor authentication (MFA) text message. What do I do?
What do I do if I don't get a multi-factor authentication (MFA) text message?
What if I don't have a My Driveway account?
What is a down payment and how does it impact my loan?
When is my down payment collected?
General Financing
Insurance & Auto Accidents
How much insurance am I required to maintain on my vehicle?
What should I do if the vehicle is damaged in an accident and can be repaired (was not deemed a total loss)?
Do I need to keep making my monthly payments while the insurance company evaluates my claim or if they declare my vehicle a total loss?
What should I do if my vehicle is a total loss?
What if I owe more on my loan than my insurance will cover and my vehicle was deemed a total loss?
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